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Frequently Asked Questions : What if I am dependent on electricity for health reasons?
Why is my bill so high?
What is the Power Cost Adjustment Clause (PCAC)?
How much water does an average family use?
What should I do if the lights go out?
What is the Commitment to Community charge?
What are Easements and Rights-Of-Way?
What is the Fire Flow and Refuse Charge on my bill?
How do I dispute a bill?

What if I am dependent on electricity for health reasons?

If you or someone in your home is dependent on some type of electrically operated life-support equipment, it is very important that Sturgeon Bay Utilities be notified. We keep a list of such customers and will notify them in advance of any planned outages. Any medical alert customers are placed on a high-priority list during unplanned outages. Please call (920) 746-2820 to receive a form to be completed to be placed on the critical needs list.

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