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Bill Payment Options : Credit Card Payment
Automatic Deduction from Bank Account
Budget Billing
Understanding Your Bill
Definitions of Terms on Your Bill

Use your credit card to pay your utility bill

You may pay your utility bill using a credit card. The processing agent, PayGOV.US, will charge you a transaction fee. In some situations customers may find payment by credit card worth the fee. To view the transaction fee associated with your payment please click on the link below:

TRANSACTION FEES

If you accept the transaction fee that will be charged to you and wish to pay your utility bill by using your credit card,

CLICK HERE TO PAY YOUR BILL.

Or you may call 1-866-480-8552 and a live operator will help you. You will need your full account number (eg.: 02048022-01), along with name, address and phone number. If you are paying on something other than your utility bill, please make note of it in the comment box, such as a deposit, reconnection fee, health/dental, etc.

You may also pay invoices with a credit card using the same transaction fee that applies to the utility bill payment. If you accept the transaction fee that will be charged to you and wish to pay an invoice by using your credit card,

CLICK HERE TO PAY AN INVOICE.

You will need your name, address, phone number and the 6 digit number on the invoice (eg.: 004235). You may also add a little description in the comment box, such as yard light, copperhorn, etc.

If you have any questions about using this option of payment, feel free to call our office at (920) 746-2820 and talk to one of our Customer Service Representatives.

NOTICE TO SBU CUSTOMERS WITH DELIQUENT ACCOUNTS

  • All Credit Card Payments must be made ONE DAY prior to your disconnection date to avoid disconnection.

  • For Reconnection of service the Payment needs to be posted to your account. Therefore CASH, CHECK or MONEY ORDER are the only means of payment that allow same day reconnection.

  • Credit Card Payments are received through a thrid party and payment WILL NOT be received by SBU until the next business day.

  • AFTER A $40 RECONNECTION FEE IS PAID, IN ADDITION TO THE DELINQUENT AMOUNT, SBU WILL RECONNECT BETWEEN 1-3 PM DURING NORMAL BUSINESS HOURS.  AN ADULT NEEDS TO BE PRESENT AT THE PROPERTY TO RECONNECT.


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