Sturgeon Bay Utilities
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Bill Payment Options
Automatic Deduction from Bank Account
Budget Billing
Credit Card Payment
Understanding Your Bill
Definitions of Terms on Your Bill

Sturgeon Bay Utilities has several convenient ways for you to pay your electric, water and wastewater bill.

In Person

Customers can make payments in person at the utility, located at 230 E. Vine Street during normal business hours (8:00 a.m. to 4:00 p.m. Monday - Thursday, 8:00 a.m.- 3:30 p.m. Friday).

After Hours

Our payment slot, located at our front door, allows you to drop your payment off after business hours.

By Mail

Please mail payments to:

    Sturgeon Bay Utilities
    P.O. Box 27
    Sturgeon Bay, WI 54235

If you choose to pay by mail, please send check or money order only. Do not send cash. When paying by mail, be sure to include the upper portion of the bill with your payment.

Local Banks

You may drop off your payment at any one of the banks in the City of Sturgeon Bay. We pick up on a regular basis, Monday through Friday, during normal business hours.

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 920-746-2820. A mail-in application, along with a voided check is required. The automatic payment plan will help you in several ways:

  • Saves you time because there are fewer checks to write.
  • Helps meet your commitment in a convenient and timely manner - even if you are on vacation or out of town.
  • Maintains good credit - your payment is always on time with no lost or misplaced statements.
  • Saves postage.
  • Easy to sign up for, easy to cancel.

The automatic payment plan is dependable, convenient, and easy. To take advantage of this service, contact us and we’ll get you started.

Credit Card Payments

You may pay your utility bill using a credit card. The processing agent, PayTrust Solutions, will charge you a transaction fee. In some situations customers may find payment by credit card worth the fee. In order to pay on-line just click on the "Pay My Bill" icon on our home page and follow the instructions.

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