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Frequently Asked Questions : Why is my bill so high?
What if I am dependent on electricity for health reasons?
What is the Power Cost Adjustment Clause (PCAC)?
How much water does an average family use?
What should I do if the lights go out?
What is the Commitment to Community charge?
What are Easements and Rights-Of-Way?
What is the Fire Flow and Refuse Charge on my bill?
How do I dispute a bill?

Why is my bill so high?

Remember this is a utility bill, not just an electric bill. We bill for electric, water, sewer, public fire protection, and refuse service. The public fire protection and refuse service are collected for the City of Sturgeon Bay.

Different seasons and events will cause the utility bill to fluctuate somewhat. Some of the variables that can effect your utility bill include change in weather, change in the number of members in the family, addition or subtraction of appliances, or the length of time the appliances are used. Typically, higher bills are noticed in summer months due to air-conditioning and watering, and in winter months due to possible electric heat and/or holiday activities.

If you have questions regarding your utility bill, please contact our office.

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